Dia off Encino, California () We subscribed to eHarmony and you may, within this 2 hours, decided to cancel due to the fact I’d discover other sites I preferred. We experienced this site and you can is taught to name an 800- amount. I happened to be told you to because I previously had a free account (that i into the good faith believed try finalized) they would intimate the membership basically wished nonetheless they manage perhaps not refund my credit card into the $251 toward you to definitely-year registration. Y of Vancouver, Canada () I joined eHarmony set for a one-year-membership regarding $250 (3 monthly installments of $).
I finalized my personal membership on the internet and emailed a customer attributes associate. My personal June mastercard declaration means that eHarmony provides charged myself $ to own a second cost. I emailed the business to try and look after this dilemma but this new response I’d jollyromance de verdad back was they aren’t in a position to terminate my personal subscription in addition to third payment was billed on . Its refund rules is extremely unclear and you may mistaken. Their customer qualities associate. Courtney off Venice, Ca () I think eharmony keeps not the case advertising. In the 1st section of its current email address they boost another render away from ninety days towards price of step one.
So. Wayne off Coconut Creek, Fl () I have found the firm becoming very misleading. They market high fits, nevertheless ones which they sent myself was indeed certainly not. I subscribed to use its free 7-go out demo. It failed to work with me, so i tried to cancelled online however, I received a contact claiming I experienced to call while in the business hours. The person We talked to help you spoke me of canceling of the offering me personally a special eight totally free months. I tried they again nonetheless wanted to cancel but this day anyone I talked so you can was rude and said I had gone through the seven days trial. She said I could not rating a refund and you can told me personally to simply keep using the amount of time that i got currently reduced having.
30 days later on, I came across the assistance getting terrible and not meeting my personal means, and so i decided to terminate the assistance
I shared with her that we wasn’t shopping for due to their attributes however, she told you also bad, you are not going to get a reimbursement. Miranda of Clarksville TN () We enrolled in annually at the eharmony becuase of your higher “deal”. I became enrolled in per week and you may decided to terminate my attributes (I’d a thin distance standards and also in 6 months We got over fifty matches, to me it was also crazy there try not a way to genuinely navigate compliment of all of that with ease). It turned out which i try 8 hours at night go out restriction and they will perhaps not reimburse some of the money. I told all of them that they’ll charge me for the entire week, not the year and so they did not invest in they.
But then, as you understand, around the bottom of your own page, in the next in order to history section, it alter to three weeks into cost of step one Per Week
I have tried many time to obtain ahold of someone and you may it keep advising us to make a letter, that we did and you will got an elementary function letter back how they may maybe not help me and that they was indeed browsing manage to get thier money, (whom anticipates complaints within just page in the modern day? I have canceled my credit and you may plan to statement people after fees since the fraudulant. At the same time I can still ask Louise Guerin (Buyers Relations Movie director) getting a simple solution. Yveth from Lanham MD () Most let down, I siged right up to own thirty days demo, payed brand new subsription, its started thirty days because, You will find emailed eharmony, terminated the fresh new subscription, they have not responded to me, or returned my mony. They won’t checklist an unknown number to help you customer support or promote an email to store an unbarred comunication.
